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« We have managed to significantly reduce the time we spend processing questions, while also improving our services, thanks to feedback from our users. Thanks a lot Smart Tribune! »
Damien Jordan - Head of CommunicationHETIC« Smart Tribune offers intuitive solutions for our users. Before starting the project we were unsure of the direction we wanted to go in, but the customisation and flexibilty of Smart Tribune's solutions, in the end, were a perfect match. Not to mention the technical ease at which Smart Tribune can be set up and configured, with minimal disruption to existing tools. »
Thierry Quéré - Head of Operations, Monitoring & ReportingAliapur« As a company that focuses heavily on contact rates Ouigo is passionate about self-service support methods as we see it as beneficial for both the company and our customers. The idea being to empower our customers with pertinent, everywhere, anytime access to support information so they can help themselves. »
Cecile Delalieu - Head of Customer RelationshipOUIGO
