Work with Smart Tribune to:
Introduce an AI to serve your business
Implement a customer service solution that works around the clock
Reduce your support costs
Use the contact form below
« We have managed to significantly reduce the time we spend processing questions, while also improving our services, thanks to feedback from our users. Thanks a lot Smart Tribune! »
Damien Jordan - Head of CommunicationHETIC« Our Contextual Help Centre has become pivotal in our customer relationship management. It serves as the go-to for simple questions our clients ask. Initial feedback from clients has been very positive, suggesting that the self-service software has become second nature to them. The value that our agents can bring is now focused on dealing with more complex email and telephone queries. »
Laure Drocourt - Assistant Director - Print and Online MembershipLe Monde.fr« As a company that focuses heavily on contact rates Ouigo is passionate about self-service support methods as we see it as beneficial for both the company and our customers. The idea being to empower our customers with pertinent, everywhere, anytime access to support information so they can help themselves. »
Cecile Delalieu - Head of Customer RelationshipOUIGO