Contact Us

Want to chat through our solutions? Drop us a line

Work with Smart Tribune to:

Easy-to-deploy SAAS cloud solutions

Introduce an AI to serve your business

icon-tools

Implement a customer service solution that works around the clock

conseil-accompagnement-experts-selfcare

Reduce your support costs

  • « We have managed to significantly reduce the time we spend processing questions, while also improving our services, thanks to feedback from our users. Thanks a lot Smart Tribune! »

    hetic
    Damien Jordan - Head of CommunicationHETIC
  • « Our Contextual Help Centre has become pivotal in our customer relationship management. It serves as the go-to for simple questions our clients ask. Initial feedback from clients has been very positive, suggesting that the self-service software has become second nature to them. The value that our agents can bring is now focused on dealing with more complex email and telephone queries. »

    le monde.fr
    Laure Drocourt - Assistant Director - Print and Online MembershipLe Monde.fr
  • « As a company that focuses heavily on contact rates Ouigo is passionate about self-service support methods as we see it as beneficial for both the company and our customers. The idea being to empower our customers with pertinent, everywhere, anytime access to support information so they can help themselves. »

    ouigo
    Cecile Delalieu - Head of Customer RelationshipOUIGO

Sign up to receive our newsletter

Get the latest news on self-service support and other exclusive information