Be where your customers go.
Integrate the Smart Push support widget across your entire website to give customers instant access to useful information and to ensure they feel supported throughout the customer journey.
Personalise support content.
Anticipate customer questions in real-time by dynamically surfacing relevant FAQ content in the support widget, based on information in their customer profile or in your third-party CRM, their browsing behaviors, and wherever they happen to be on your website at any time.
Reassure customers by surfacing relevant support content at crucial moments in the customer journey, helping them make purchase decisions with greater confidence.
Place relevant support content seamlessly side-by-side with important product or service information to keep customers along the purchase journey and guide them towards conversion.
Offer omnichannel support.
Provide exceptional service on all of the channels your customers want to use by integrating third-party contact options alongside relevant support content.
Surface better content.
Tap into the power of our natural language-based search engine to give customers instant access to all of your knowledge base via the Smart FAQ help centre.